Southwest Airlines App Reviews

App has become absolutely worthless, and was very useful. Ive spent 2 hours attempting to buy tickets. At this point I feel as though its time to save $ elsewhere.

Do not know why there are so many negative reviews. Love this app. Especially if you are a frequent flyer with Southwest.

My flight is in a few weeks. I read online I could add it to my wallet. I created an account and it still will not allow me to add my flight to the wallet.

The app is great for my personal travel. Easy to book flight and rental car

Not frozen like the movie but frozen as in since update, nothing... I cant open or delete the App resulting in a useless space taker on my phone. I use to enjoy and use but now its frustrating. Fix please and thank you.

I saw the rating, and I should have known better. Aside from the fact that I have to manually enter my confirmation number when Im logged in, and that it doesnt show you your boarding pass if youre traveling with someone else, the icing is that it tells you that youre checked in, but you find out later that youre really not. I checked in hours later using the website, and there was no problem whatsoever, but of course now Im in the C group. This app missed the boat so far, I dont think it was created by someone from this planet who knows what a boat is. Its absolutely unbelievable. I highly suggest you keep using the website.

I consistently get an error message when trying to finalize a reservation.i always have to call to actually make the reservation

This app has been on my iPhone for 3 months and will not open. It says "Waiting".. I cannot delete it or open it even after updating to version 10.

Cant pull out boarding pass... seriously

What is the point in having this app? You still have to go to a kiosk and print out your boarding pass. You might as well just chisel it in stone because this app is still in the Stone Age. Join the 21st century Southwest Airlines. Its not so bad. Also… how many trees are dying bc of all of your boarding passes?

Version History says Bug Fixes for Apple Wallet! Shame on you SWA; its not fixed!!! You really should fix it or dont say it is available.

They advertise that the app supports mobile pass and thus Apple Wallet, but upon checking in via the app the option to choose how to receive the mobile pass to add to Apple wallet never appeared, instead I was directed to print my boarding passes or go to a kiosk at the airport. Lame!

App does not allow me to add to the Wallet and it does not allow me to use Touch ID. I thought this App I would have been able to make traveling convenient but not really.

Similar to others comments, trips no longer show up making app far less valuable. Please fix it!

Its 2016, nobody wants peanuts - spend the money on a better app.

You actually pay someone to write and test this garbage app? It does not pull data from the site, my profile page is blank half the time, cant pull up my trips and to check a status I always have to type in confirmation and my name. How hard is that to retain this information??? This app is a great example of what a failure looks like. Straight up garbage.

On Manage Trips screen on a flight Ive checked into, there is a grey box that says to visit kiosk, etc., for boarding pass. If I tap to that flights detail page I can view and save my boarding pass from there. Why show message that I cant have the information I want when that is not true?

This app wouldnt download at all. Re-started my phone and started over. After it finally installed it still doesnt allow me to purchase flights. No options available after choosing outbound flight to continue purchasing. Hopefully Southwest will work on this & other issues soon!! No use having a useless app.

Both are just the worst - how is this for an idea, the app alerts you if your flight changes? Maybe an alert if your flight is delayed. This simple implementation seems to be missing from this app. This seems important for an airline that is replete with delays. Also good luck getting any semblance of a desirable seat if you check in more than 30 seconds after the 24 hour period.

Every time I input my flight info, it never remembers. Just says 0 flights. How is this possible? An app that cant retain my purchased upcoming flights? Good lord.