Core Feature Not Available

This app description says you can download and store your digital boarding pass into Apple Wallet so you dont have to print it.

After checking into my flight it told me I need to visit a ticket counter or print my tickets. No option to save it to Wallet. Literally the only reason I got this app is for a digital boarding pass and it doesnt even work. False description. Dont expect Wallet support.

db meteora db about Southwest Airlines, v3.10.5